Respect Our Time: No show fee Policy
Fair, clear charges that protect scheduled clients and enable reliable service by discouraging missed appointments and late cancellations.
Services Covered Under This Policy
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Includes Sauna per minut service-1 Min and our no-show charge details.
Sauna per minut service-1 Min
$1.00A per-minute usage fee applied for sauna services. This ensures that our high-tech sauna facilities are used efficiently while providing you with a customized, session-based heat therapy experience.
Why Choose Our No-Show Policy
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A concise explanation of fairness, scheduling integrity, and respect for all clients.
Fair Appointment Protection
Ensures booked time is respected so clients receive reliable, uninterrupted spa experiences and scheduling fairness.
Transparent Charge Structure
Clear, upfront fees explained at booking to avoid surprises and maintain trust between clients and staff.
Flexible Cancellation Options
Reasonable cancellation windows and options for rescheduling help accommodate unforeseen events while protecting appointment slots.
Protects Service Quality
Discourages last-minute no-shows so therapists can provide focused attention and consistently maintain high-quality treatments for everyone.
What Our Clients Say
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Read testimonials from our satisfied customers
Amazing!
Very nice couples massage. Enjoyed the hot stones and foot scrub.
Wonderful experience with my wife . Will be back!!!
Such an exquisite experience. Friendly atmosphere , knowledgeable people . Worth the money...more
great service!!
Had an amazing couples massage! Wonderful service, very relaxing, great price, very profes...more
Our Gallery
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See our work come to life--explore the gallery!
No Show Fee Frequently Asked Questions
Answers to common questions about fees, cancellations, and our appointment policy.
Our No show fee applies when clients miss appointments or cancel within the designated late-cancellation window. It helps protect staff time and reserved slots. Fees vary depending on service length; the policy details and specific amounts are provided at booking and on our website.
You may be charged if you fail to arrive for your appointment or cancel after the allowed cancellation period, typically within 24 hours of your scheduled time. Exceptions may apply for emergencies; contact us as soon as possible to discuss.
Yes — we review disputes case-by-case. If you believe a charge was applied unfairly due to an emergency or error, contact our front desk with details and any documentation. We'll investigate and, when appropriate, adjust or waive the fee.
Repeated no-shows or unpaid fees may require prepayment, card-on-file, or limit future bookings to protect availability. Most clients aren’t affected after one incident; our team communicates next steps and reinstatement options clearly.
We consider exemptions for documented emergencies, severe illness, or transportation issues. Please notify us promptly and provide reasonable verification. Exemptions are evaluated individually to balance compassion with fairness for other clients and staff schedules.
Yes. Short-duration services like Sauna per minut service-1 Min are included under our No show fee policy because they occupy reserved studio time. Fees are prorated or set according to the booking; check your confirmation or contact us for the exact amount.