Respectful Scheduling with Our No Show Fee
Policy-based charges for missed appointments or late cancellations to maintain professional studio standards.
Services in This Policy Category
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Includes Sauna per minute charge for missed or late session time.
Sauna per minut service-1 Min
$1.00A per-minute usage fee applied for sauna services. This ensures that our high-tech sauna facilities are used efficiently while providing you with a customized, session-based heat therapy experience.
Why Our No Show Policy Matters
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Clear, fair guidelines preserve appointment availability and respect all clients' time.
Protects Client Time
Encourages punctuality and considerate cancellations so scheduled clients receive consistent, reliable service without unexpected disruptions.
Maintains Professional Standards
Supports our studio's ability to staff appropriately and uphold service quality by discouraging last-minute changes or missed bookings.
Fairness For Everyone
Ensures equitable access to appointments so all clients have a fair opportunity to book preferred times.
Simple Transparent Policy
Clearly communicated terms reduce confusion, making it easy to understand fees and how to avoid them.
What Our Clients Say
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Read testimonials from our satisfied customers
My wife and I came in for a couples massage for her birthday. We had Yoel and Hyline, and ...more
Alina was soooo amazing. Best massage I’ve ever gotten
Amazing experience
This place was awesome. I was in town for a mini vacation get away and I wanted a massage ...more
I was in Fort Myers for a week and a friend booked a therapeutic massage for me— what an a...more
the staff here are amazing, great pressure throughout massages as well!! would definitely ...more
Our Gallery
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See our work come to life--explore the gallery!
No Show Fee Frequently Asked Questions
Answers to common questions about our No Show Fee and related procedures.
Our No show fee applies when appointments are missed or canceled within the restricted cancellation window. It protects scheduled time and staff. Fees are assessed based on the reserved service; for sauna bookings we may charge per-minute for the reserved sauna time.
We calculate No show fees relative to the reserved sauna time; our Sauna per minut service is charged per minute. Exact charges depend on your booked duration and will be listed in your confirmation and policy. Contact us for precise pricing.
If you miss your appointment or cancel after the allowed timeframe, the fee is charged to your card on file or billed per our policy. We notify you via email and provide receipts on request.
Yes — canceling within our published cancellation window avoids the charge. We encourage at least 24–48 hours' notice for most services; see your booking confirmation for the required timeframe to prevent fees being applied.
Late arrivals may have reduced service time to avoid delaying other clients. If the remaining time is insufficient, a No show fee or partial charge may apply. We’ll work with you when possible to reschedule or accommodate you.
Contact our front desk promptly with booking details; we review circumstances case-by-case. If there was an error or emergency, we may waive fees at management discretion. Keep reservation confirmations and communications handy to expedite resolution.